Shipping
shipping
We process, ship, and deliver packages Monday through Friday. All orders normally ship within 1 business day via USPS First Class Parcel or First Class International.
Flat Rate Shipping Rates (per order)
$2.95 within US / Free Shipping for orders $15+
$5.95 to Canada
Standard domestic delivery time is 2-7 days from the ship date. We generally ship the same day or within 24 hours, Monday-Friday. You will receive the USPS tracking number in the shipment confirmation email.
* International Orders *
For international orders, the standard delivery time for First Class International packages is generally 2-4 weeks from the ship date. Although most international shipments go smoothly, some packages may be delayed due to the customs clearance process. You will receive the “Customs ID” (ex: LN#########US) in the shipment confirmation email. The Customs ID allows you to view package acceptance (proof of shipment) and any tracking points in the United States. Tracking stops once the package leaves the US.
INTERNATIONAL DUTIES AND TAXES
There may be duties, taxes, and/or handling charges imposed on your order which are not reflected in our prices. Please check with your local Customs Office to obtain a list of these charges. Nellie's is not responsible for any customs fees and/or delays that may arise. Due to customs clearance delays, delivery time is not guaranteed. To avoid delays, please be sure to provide an accurate shipping address!